By using this website the user agrees to follow and be bound by the following privacy policy . If you do not agree with the Policy, please refrain from using this Site.
The Learning Lab, a division of Bunch Microtechnologies Private Limited, values the privacy of data and information of Users visiting ‘www.thelearninglabs.co.in’ or using its mobile applications including ‘The Learning Lab’ and ‘Marketing Insights by The Learning Lab’, along with other related products, websites, and services managed by The Learning Lab (“Site”).
This Policy is a binding agreement between the User and The Learning Lab, effective upon acceptance (directly or indirectly in electronic form, by clicking on the “I accept the Privacy Policy” button or by using the Site). It governs the relationship between the User and The Learning Lab.
This electronic contract is in accordance with the Information Technology Act, 2000 (“IT Act”), its rules, and amended provisions relating to electronic documents/records. No physical, electronic, or digital signature is needed for this Policy.
This Policy should be read in conjunction with the terms of use and access of the Site (“Terms & Conditions”).
The Learning Lab will treat whoever is using the device to access the Site as the rightful account holder, as long as the login credentials match. To ensure accurate capture of your information on the Site, it is important that you use your own credentials.
This Policy outlines the type of data collected/shared from a User and the Site’s policy regarding the use and sharing of such personal information.
1. Information Collection
The Learning Lab may collect the following personal and non-personal information during the User’s use of the Site (“Information”), as part of registration, surveys, interactions, or as required:
1.1 Personal Information:
- User’s name
- Contact details (phone numbers, address, email)
- Gender
- Date of birth
- Social networking information (name, profile picture, email, friends list)
- Contact list from User’s mobile device
- IP address
- Sensitive data like passwords and payment details
1.2 Non-personal Information:
- Internet or telecom service provider details
- User location
- Browser type
- Other relevant access and operation information
1.3 Usage Duration: Duration of Site use may be logged.
1.4 Storage: Information can be stored electronically or physically as authorized by the User.
1.5 Third-Party Sharing: Information may be shared with third parties under reasonable safety standards.
2. User Representations and Warranties
Every User affirms that:
- Information provided is accurate and current.
- Providing information does not violate any third-party agreements or laws.
- If information belongs to a third party, the User is authorized to use it.
- The Learning Lab is not responsible for the authenticity or veracity of the User-provided Information.
- The User will indemnify The Learning Lab against any breach of this Policy.
The Learning Lab affirms that:
- It will collect sensitive data only when necessary and lawful.
- It will not retain sensitive data longer than necessary.
- It will inform Users about the purpose of data collection.
- It follows prescribed security practices under the IT Rules.
3. Purpose and Use of Information
Information is used for:
- New educational product and service updates.
- Site and service improvements.
- Research and surveys.
- Security enhancements.
- Account management and fraud prevention.
- Necessary communication with Users.
4. Sharing of Information
Users consent to The Learning Lab sharing Information with affiliates, employees, and third parties for site management, legal compliance, public safety, and other purposes.
5. Data Retention
The Learning Lab will retain Information as long as necessary for its purposes. Certain data like chats and student side test attempts will be retained for two years before erasure.
6. Cookies and Third-Party Links
The Site uses cookies to identify browsers, track preferences, and analyze user trends. Users can control cookie settings in their browsers.
Disclaimer: Disabling cookies may affect Site functionality.
The Site may contain third-party links which are outside of this Policy’s scope. The Learning Lab is not liable for privacy breaches or content on these third-party sites.
7. Protection of Information
The Learning Lab commits to protecting User Information using appropriate security measures. However, it is not responsible for losses due to uncontrollable events or force majeure.
Encryption and security measures are in place, but the Site cannot guarantee complete security due to the nature of Internet transmissions.
8. Opt-Out and Withdrawal of Information
Users can choose not to provide Information or withdraw previously provided